COVID Response: Our sales and shipping teams are working hard to get you what you need. The retail location is closed for walk-ins, but you can place an order for pickup by calling or emailing us. Our customer service phone hours are Monday-Friday 8:30am to 3pm CST. Thank you for your support. Please stay safe and healthy.
Army Navy Sales Shipping Policy
|If Your Order Totals||Ground
||2nd Day Air
||Next Day Air
|$0.01 - $20.00||$6.99||$27.99||$55.99||Contact us for a quote|
|$20.01 - $60.00||$9.99||$32.99||$61.99||Contact us for a quote|
|$60.01 - $100.00||$11.99||$34.99||$63.99||Contact us for a quote|
|$100.01 - $200.00||$14.99||$36.99||$65.99||Contact us for a quote|
|Over $200.00||$16.99||$38.99||$67.99||Contact us for a quote|
As of March 16th, 2020 and until further notice all order processing times may be extended by 1 - 2 days due to the COVID-19 outbreak. This means we are suspending guarantees on shipping times. Please take this into account when ordering.
When will I get my package? Selecting standard surface shipping will get your order to you between 1 and 5 business days if you are in the continuous United States. If you select 1 Day shipping, it will get to you 1 day after it was processed. Please see our processing times below. If you select 2nd Day Delivery, you will get it 2 days after the order is processed. Note, weekends and holidays are not considered business days. If you place an order for 1 day delivery on Friday afternoon, you will receive it on Tuesday, one day after it is processed.
Processing times: In determining your delivery requirements keep in mind that orders placed after 8:30 AM Central Time are processed on the next business day. Holidays and weekends are not considered business days. No shipments will be made or delivered on these days.
Saturday Delivery: For 2nd Day Air due to be shipped on Thursday, or Next Day Air due to be shipped on Friday an additional $18 is required for Saturday delivery. Otherwise deliveries will be made on the next business day.
Shipping Rates above apply to packages of 5 lbs or less. Extra charges may apply for heavier or oversized packages. We will contact you for approval before any extra charges are assessed. Additional charges may apply for 1 or 2 day air service due to the dimensions of the package. If applicable, we will notify you prior to shipment.
US Customers outside the Contiguous United States (Hawaii, Alaska, Purto Rico, all other off-shore insular areas) - Additional shipping charges may apply based on the size and weight of the items you are ordering. We will notify you if additional charges are required.
International Shipping: Orders are based on shipping WEIGHT AND DIMENSIONS, not purchase price. We will contact you to receive the international shipping charges before we ship anything, pending your approval. Shipping quotes provided are for standard USPS Mail rates. If you'd like to have expedited service provided by UPS we are happy to quote you for that also. Depending on your location, delivery via USPS may take 4-8 weeks. Delivery with UPS will be within 3-7 business days and the price will reflect this speed. Provided quotes are valid for 14 days, after which we may need to provide an updated quote. Additional delivery charges may be paid via PayPal. Please note, you are responsible for understanding your country's laws regarding importing goods. You may be responsible for additional customs and duties to your destination country as we do not collect those fees. We cannot mark orders as 'Gifts' in order to reduce your customs costs. Note: Due to ongoing issues with the French Post Office, we are only able to provide UPS shipping to France.
Freight Forwarders: Due to high levels of fraud, only ground shipping is available to freight forwarders. Any order to a freight forwarder placed with a 2nd day or Next Day delivery will be immediately canceled and refunded. If you are shipping to a freight forwarder we may contact you to request full payment via PayPal. We appreciate your understanding.
APO/FPO: Only standard ground service is available. Please check the box that asks if your address is an APO/FPO to insure that your order is processed quickly.
If you have a specific delivery requirement drop us an email after placing your order and we will do everything possible to meet your needs.